Mobile has become a necessary part of almost all human being. As per the studies, each 7 out of 10 mobile users own a Smartphone. The Smartphone users tend to use different types of mobile applications for a variety of reasons. As per the industry experts, the potential customers are right there and the targeted platform to reach them is the mobile. To capture these potential more and more businesses have started launching their business specific mobile applications. The hospitality industry is also one of those industries which are going for mobile application development. And, launching a mobile application is a wise move for sure. If you are a hotel owner and if you are thinking to get mobile application development service to launch an app for your hotel, then this is one of the best decisions you have taken till date. However, before outsourcing your mobile application development task to anyone, you have to make a checklist of what you actually want so you pay only for what is needed at the moment instead of spending for a whole bunch of features, which might not be required at the moment or you might be missing out the must have features which might be the heart of your hotel mobile application. This article will brief you with a few must have key features of a mobile application for the hotel.
It is a good idea to give access to your details to anyone and everyone, but as a business owner you should think about the leads. So instead of letting your app used publicly, make sure the user is registered with you, and then only he may access your application. The benefit of this is, you will get the potential details of the potential customers. You may send them alluring offers in future. You may also offer a free assistance so you can convert more leads.
Not too long, but important details and main attractions of your hotel must be part of your mobile application. Make sure your hotel mobile app has an “About us” page. People would surely like to have some idea of a hotel they are going to check in. However, don’t be too verbose by keeping the screen limit in mind
You may have a gallery of the amenities you are offering at your hotel. Don’t forget to put pictures of clean rooms, garden, cafeteria, play area for kids, etc. To make it more affectionate you may also allow your guests to upload pictures. This will work as ratings for your hotel.
Allow Online Booking
There is no meaning of hiding rates and tariffs. It is always a good idea to be transparent and show it on your mobile application. Not only this, also provide a mechanism to your customers to make advanced booking. Your mobile application can have the payment model integrated, which will take the online payment as well.
Reviews, Ratings And Feedback
Each mobile application must have a feedback form. The hotel mobile app is not an exception. Ask your customers to leave their review for hotels and also rate your different services. You may also ask for the feedback for improvement in the hotel and even in the mobile application itself. This will help you to offer better customer services.